Data Privacy Policy

Pinaspeed (hereinafter may be referred to as “us”, “we”, or “our”) is committed to protecting your personal data (“Data”). To ensure your confidence in giving us your Data, we provide this Privacy Statement outlining how we process and protect your Data. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights., or otherwise handles your personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 and its Implementing Rules and Regulations (collectively, the “DPA”). We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


SERVICE – means the https://pinaspeed.com/ website operated by Pinaspeed.

PERSONAL DATA – means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA – is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

PERSONALLY IDENTIFIABLE INFORMATION – Any representation of information that permits the identity of an individual to whom the information applies to be reasonably inferred by either direct or indirect means

Information and Collection of Your Personal Information

  • Upon availing of Pinaspeed services.
  • When conducting in-person business
  • When accomplishing an online or paper form for promotional campaigns
  • When directly providing information on the Pinaspeed system.
  • During phone, email, or online transactions
  • When visiting any Pinaspeed outlets under CCTV surveillance

Types of Personal Information Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:

  • First name and Last name
  • Email address
  • Phone number
  • Address, Province, ZIP/Postal code, City
  • Bank Details for Disbursement

Purpose of Data Collection

PINASPEED shall use the collected personal information for the following purposes:
  • To document and process the service/s availed by the client.
  • To provide timely, reliable and value-added services to clients such as, e-commerce delivery, door to door delivery, account management, information management, billing and remittance and customer support
  • To communicate better with the client and thus establish a good customer relationship.
  • To meet the requirements by the law and for the furtherance of other legitimate business purposes.

Other Uses Based on Services
  • For booking and pick-up for delivery.
  • To be able to deliver the shipment to the recipient.
  • To notify, update delivery status, promotional advertisement, and marketing.
  • To assist and respond inquiries and complaints.

Usage of Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

Pinaspeed allows you to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google

Should you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with your Third-Party Social Media Service’s account, such as your name and Your email address.

To provide and maintain our Service, including to monitor the usage of our Service, to wit:

  • To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To manage your requests: To attend and manage your requests to us.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing, and your experience.

Further, we may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
    For business transfers, we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With your consent: We may disclose your personal information for any other purpose with Your consent.

Retention of Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your province.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

1. Disclosure for Law Enforcement.

 Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

2. Business Transaction.

• If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

3. Other cases. We may disclose your information also:

3.1. to our subsidiaries and affiliates;

3.2. to contractors, service providers, and other third parties we use to support our business;

3.3. to fulfill the purpose for which you provide it;

3.4. for the purpose of including your company’s logo on our website;

3.5. for any other purpose disclosed by us when you provide the information;

3.6. with your consent in any other cases;

3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Your Personal Data

PINASPEED stores personal information in paper and electronic formats.  The security of said personal data is established thru the following:

  • Data privacy training of involved employees;
  • Personal information storage security policies;
  • Limitations on access to personal data;
  • Security measures to control access to our systems and premises; and
  • Electronic security systems, such as firewalls and data encryption of our website. 

PINASPEED’s clients and employees are afforded rights in relation to their respective personal information under the Data Privacy Act of 2012, including the right to access, correction, and objection to the processing, including the right to lodge a complaint with the National Privacy Commission.

Data Deletion Request

Under the law, you have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data. Pinaspeed aim to take reasonable steps to allow you to exercise these rights . If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at customerservice@pinaspeed.com.

Children’s Privacy

We care about children’s privacy. We recognize that children’s use of the Internet and email raises special concerns about personal data privacy and security. All parents are encouraged to check and monitor their children’s online activities.

Parents may have the right under applicable law to review, correct, update, suppress, restrict, and/or delete personal data we have collected from their children, or to refuse further collection, use, or disclosure of such data. If you wish to do so, please contact us using the information provided below.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page on our website: https://www.pinaspeed.com/help-center

The Data Protection Officer


GGB Building Pascor Drive, Parañaque City 1704 Metro Manila, Philippines

Tel: (+632) 8541283

Email Address: dpo@airspeed.com.ph


Updated: June 11, 2024