Help Center
What is Pinaspeed?
Pinaspeed is your newest user-friendly, cost-efficient, and hassle-free online booking and delivery designed to serve our local MSMEs and individual customers. As the newest product of Airspeed, a market leader in logistics services, you can be assured that your items are safe and secure.
Why Choose Pinaspeed?
- Enjoy hassle-free and efficient bookings for single or multiple deliveries.
- Experience efficient COD collection (for customers) and bank disbursements (for sellers/merchants).
- Hassle free monitoring of your delivery status with the help of TRACK & TRACE feature.
What are the Features of Pinaspeed?
- Easy Track & Trace system that can filter out waybills based on their status.
- Business and customer-friendly dashboard shows your total sales, remittances, and booking statistic summaries.
- Each user account can save up to 5 pick-up & delivery addresses.
- Easy booking user interface and navigation with clear tracking numbers provided.
What are the Areas Covered by Pinaspeed?
Our soft launch currently covers pick-up and delivery for these areas:
- Metro Manila
- Rizal
- Cavite
Our soft launch currently covers pick-up and delivery for these areas:
What are the available modes of payments?
For Multiple Deliveries:
We offer Cash-on-Delivery (COD) mode of payment for your customers which can be remitted to your preferred bank of choice (registered in your Pinaspeed account) in 2 business days.
For Recepients:
Depending on your agreement with the sender or merchant, you may pay Cash-on-Delivery (COD) or just the delivery fee (unless sender or merchant agrees to pay for the delivery fee).
Is there a cut-off for pick up?
Same day pick-ups must be booked before 8:00am. All all bookings made after 8:00am will be scheduled for the next day pick-up.
How will you remit the customer's payment?
Please submit your bank account details so we can deposit the payment within 72 hours.
Here is a list of banks you can register in your Pinaspeed account to claim customer payments:
- UnionBank
- Security Bank
- Landbank
- BDO
- CB
- Robinson’s bank